Privacy Policy

Information We Collect

Policy Pulse collects information to provide and improve our services. This includes:

• Account Information: Name, email address, and province when you register.
• Usage Data: Information about how you interact with our platform, including policies viewed and submissions made.
• Device Information: Browser type, IP address, and device identifiers for security and analytics.
• Submission Content: Comments and feedback you submit on policy consultations.

How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Send you notifications about policy updates and consultation deadlines
• Process and forward your submissions to relevant government departments
• Analyze usage patterns to enhance user experience
• Ensure the security and integrity of our platform
• Comply with legal obligations

Data Sharing

We do not sell your personal information. We may share your data in the following circumstances:

• Government Submissions: When you submit comments on policies, your submission (and any identifying information you choose to include) is forwarded to the relevant government department.
• Service Providers: We work with third-party providers who assist with hosting, analytics, and email delivery. These providers are bound by confidentiality agreements.
• Legal Requirements: We may disclose information when required by law or to protect the rights and safety of our users.

Your Rights (POPIA Compliance)

Under the Protection of Personal Information Act (POPIA), you have the following rights:

• Right to Access: Request a copy of your personal information we hold.
• Right to Correction: Request correction of inaccurate or incomplete personal information.
• Right to Deletion: Request deletion of your personal information, subject to legal retention requirements.
• Right to Object: Object to the processing of your personal information for direct marketing.
• Right to Data Portability: Request your data in a structured, commonly used format.
• Right to Lodge a Complaint: Lodge a complaint with the Information Regulator if you believe your rights have been violated.

To exercise any of these rights, please contact us using the details below.

Cookies

We use cookies and similar technologies to:

• Keep you signed in to your account
• Remember your preferences and settings
• Understand how you use our platform
• Improve our services based on usage patterns

You can manage cookie preferences through your browser settings. Disabling cookies may affect some functionality of our platform.

Contact Information

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us: